What to expect?
- Phone system is essential for any business for you to communicate with your customers or even your team members
- Most companies today are using voice-over-IP (VoIP) services compared to the standard phone provider
- This is because it costs less & offers plenty of features for a phone system which includes auto attendants, voicemail, virtual receptionist, conference call, or even a mobile app where you can make calls remotely
- These features really heighten small businesses capabilities to do things that usually only a big corporation can do
- There are a few virtual phone systems that you can choose from
What are the choices?
- OOMA comes with more than 35 features
- Run your business from anywhere using OOMA Office phone systems through desktop apps and mobile apps
- Receive and send text messages to customers from your business number using the mobile app
- Easily transfer call to another extension or even transfer between devices (from desktop app to your mobile app on your smartphone)
- Enable your business phone number to ring multiple devices. You can also ring group of extension such as your Sales team.
- Record your call so that you can review them when you need to
- Setup your virtual receptionist for your business when somebody call you
- Save up to 60% off traditional phone systems
- With VoIP or cloud-based phone system, you can make or receive calls on your computer (desktop app) or mobile phone through Nextiva’s mobile app when you are away from your desk office phone
- You can even swap devices when you’re on an important call (call pulling); swap between office phone to mobile phone because you need to leave the office
- You can also email, SMS or live chat on Nextiva’s platform
- Take advantage of their advanced features such as auto attendants, call forwarding, video conferencing, call recording, voicemail to email, free toll-free number and more
- It also provides you with call analytics to see an overview of what your business calls have been about and how it has been performing (cases, daily call statistics, etc)
- Gamify your employee performance data to motivate them
- Top rated reliability with 99.9999% uptime
- Highest rated call quality with all audio & video call in HD
- Manage your business communications using your desktop or smartphone through the desktop app & mobile app
- Send and receive text messages on the platform
- Create extension for your department and employees
- Check voicemail via email, desktop or mobile app notifications
- Forward your calls to any other active phone number and route your calls to your users anywhere in the world to their laptop or desktop
- Choose your own business phone number from toll-free numbers, vanity numbers, 800 numbers, local numbers, or you can port your existing number in
- You can set date and time for your phones to be available
- Comes with a desktop and mobile app with your own business numbers. As such, if you are using on your smartphone, you can tell either a personal call is coming into your personal number or a business call is coming into your business number
- Route your call to another team member or another phone
- When you have voicemail, you can either listen back to them on the desktop app or read the transcription
- You can even SMS on the mobile app with your clients or team members
- Create extensions to your department or employees
- Set up business hours for your business phone
- Auto send a text response whenever you can’t answer a call
- Choose from local, toll-free, vanity numbers or even port in your existing ones
What are the prices?
Ooma Office plan: $19.95/month per user
Ooma Office Pro plan: $24.95/month per user
Ooma Enterprise: $34.99/month per user
Call Center: $74.99/month per user
OOMA also offers hardware equipment at a reasonable price which includes desk phone, cordless phone, conference phone, headsets & adapters
VoIP Business phone services
Essential plan: $21.95/month per user
Professional plan: $24.95/month per user
Enterprise plan: $31.95/month per user
Save 20% if you opt for annual subscription
Nextiva also offers hardware equipment at a reasonable price which includes desk phone, cordless phone, conference phone, headsets & adapters